In response to recent claims payment delinquency problems and in an effort to protect policyholders, the Insurance Act will invalidate certain provisions adverse to policyholders, limit the duty of disclosure and establish requirements on the timing of payments. Consequently, insurance companies have had to undertake various initiatives to conform to the Insurance Act, such as revising their insurance policies, restructuring systems for the payment of insurance claims and revising their claims payment documentation.
As insurance policies issued in Japan are subject to approval by the Financial Services Agency, any proposed changes to the general terms must first be approved by the Financial Services Agency.